Client Experience Specialist

Job Summary

Supporting various markets primarily in Pennsylvania, the full-time Client Experience Specialist will manage non-licensed administrative tasks throughout the real estate transaction process, ensuring timely and accurate closings while working remotely in the Eastern Time Zone.

Key responsibilities:

• Perform non-licensed administrative tasks for real estate transactions, managing contractual dates and deadlines
• Collaborate with agents and third parties to ensure compliance and proper documentation for transactions
• Organize transaction details and serve as the point-of-contact for all stakeholders throughout the closing process

Required qualifications:

• Minimum of 2 years of experience in real estate, mortgage, title administration, or transaction coordination
• Proven ability to navigate multiple software systems effectively
• Strong analytical skills for managing financial details and ensuring transaction accuracy
• Experience in managing end-to-end workflows and prioritizing tasks in a fast-paced environment
• Self-motivated with a people-first approach to customer service