Client Experience Specialist

Job Summary

To enhance the real estate transaction experience, the full-time Client Experience Specialist will manage non-licensed administrative tasks, ensuring timely and accurate processing of transactions while working remotely in the Eastern Time zone.

Key responsibilities:

• Perform non-licensed administrative tasks for real estate transactions, managing contractual dates and deadlines
• Collaborate with agents and third parties to ensure compliance and proper documentation throughout the transaction process
• Serve as the primary point of contact for all stakeholders, providing updates and managing communication until closing

Required qualifications:

• Minimum of 2 years of experience in real estate, mortgage, title administration, or transaction coordination
• Proven ability to navigate multiple software systems and manage transaction-related financial details
• Strong analytical skills for ensuring transaction accuracy and resolving discrepancies
• Self-motivated with the ability to work independently in a fast-paced, paperless environment
• Demonstrated ability to build collaborative relationships with agents and colleagues