Client Experience Specialist

Job Summary

Working remotely in the Central Time zone, the Client Experience Specialist will manage non-licensed real estate transaction tasks from contract to close, ensuring a seamless experience for agents and clients while collaborating with various stakeholders.

Key responsibilities:

• Perform non-licensed administrative tasks for real estate transactions, managing contractual dates and ensuring timely closures
• Collaborate with agents and third parties to ensure compliance and proper documentation throughout the transaction process
• Serve as the primary point of contact for all stakeholders, providing updates and managing communication during the closing process

Required qualifications:

• Minimum of 2 years of experience in real estate, mortgage, title administration, or transaction coordination
• Proven ability to navigate multiple software systems effectively
• Strong analytical skills for managing financial details and resolving discrepancies
• Demonstrated ability to manage end-to-end workflows and prioritize tasks efficiently
• Self-motivated with a people-first approach to customer service