Client Experience Specialist

Job Summary

As a full-time Client Experience Specialist, the successful candidate will manage day-to-day campaign planning, launch coordination, and post-campaign analysis for Yahoo Advertising, collaborating with sales teams in various verticals while working in a hybrid environment.

Key Responsibilities

• Serve as the primary operational partner for assigned accounts, managing campaign timelines and client expectations
• Oversee full campaign lifecycles, monitoring pacing and delivery while troubleshooting discrepancies
• Utilize generative AI tools to draft performance summaries and automate routine workflows, enhancing team efficiency

Required Qualifications

• 2+ years of experience in digital campaign management or client service within digital advertising
• Hands-on knowledge of digital media formats and channels, including programmatic buying models
• Proficiency with ad tech platforms like Google Ad Manager, DSPs, and Salesforce
• Experience using generative AI tools for drafting communications and summarizing data
• Collaborative mindset with a focus on elevating client experiences