Client Experience Specialist

Job Summary

As a full-time Client Experience Specialist, the successful candidate will manage day-to-day campaign planning, execution, and analysis for Yahoo Advertising's brand and performance portfolios while collaborating with sales teams in the Technology & Telecommunications verticals.

Key Responsibilities

• Serve as the primary operational partner for assigned accounts, managing campaign timelines and client expectations
• Oversee full campaign lifecycles, monitoring pacing and delivery while troubleshooting discrepancies
• Utilize AI tools to generate performance reports and automate operational tasks, enhancing team efficiency

Required Qualifications

• 2+ years of experience in digital campaign management or client service within digital advertising
• Hands-on knowledge of digital media formats and buying models
• Proficiency with ad tech platforms like Google Ad Manager and Salesforce, along with advanced Excel/Google Sheets skills
• Experience using generative AI tools for professional communications and data summarization
• Collaborative mindset focused on enhancing client experiences