Client Implementation Manager

Job Summary

A company is looking for a Client Implementation Manager to coordinate client onboarding and ensure successful implementation processes.

Key Responsibilities

• Oversee day-to-day client implementation, understanding goals, recommending product configuration, and setting expectations
• Build strong client relationships as the primary point of contact and communicate feedback internally
• Collaborate with internal teams to manage timelines and ensure successful project delivery

Required Qualifications

• Minimum 5 years of relevant experience in a client-facing project management, consulting, or operations role, preferably in healthcare
• Solid understanding of improvement methodologies and data analytics
• Proven track record of delivering complex projects with high client satisfaction
• Ability to prioritize competing client needs in a fast-paced environment
• Bachelor's degree in a relevant field