Client Implementation Manager

Job Summary

A company is looking for a Client Implementation Manager to oversee client onboarding and ensure successful implementation processes.

Key Responsibilities

• Oversee day-to-day client implementation, guiding product configuration and setting expectations
• Build strong client relationships, serving as the primary point of contact and communicating feedback internally
• Collaborate with the Delivery Team and multiple departments to manage timelines and maximize client satisfaction

Required Qualifications

• Minimum 5 years of relevant experience in a client-facing project management, consulting, or operations role, preferably in healthcare
• Solid working knowledge of improvement methodology and data analytics
• Proven track record of delivering complex projects with high client satisfaction
• Ability to prioritize competing client needs in a fast-paced environment
• Bachelor's degree in a relevant field