Client Implementation Manager

Job Summary

Responsible for the successful, on-time delivery of client solutions, the full-time Client Implementation Manager will manage onboarding and implementation processes, collaborating with internal and external stakeholders in a remote environment.

Key responsibilities

• Serve as the primary point of contact throughout the implementation process for assigned client projects
• Develop detailed project plans, managing scope, resources, timelines, and deliverables for each implementation
• Monitor systems post-launch, gather feedback, and identify opportunities for process improvement

Required qualifications

• 2-3 years of experience in a client-facing role within the healthcare industry
• Strong project management skills with experience in healthcare program integrations
• BA/BS or equivalent experience in a healthcare-related field preferred
• Ability to identify and resolve issues during implementation
• PMP certification preferred