Client Insight Analyst

Job Summary

A company is looking for a Client Insight Analyst I.

Key Responsibilities

• Support the administration and distribution of client feedback surveys as part of the Voice of the Customer (VoC) program
• Assist with collecting, organizing, and validating client feedback data from surveys and other sources
• Prepare routine reports and summaries using established templates and guidelines

Required Qualifications

• 0-2 years' experience in a data, reporting, administrative, or analytical support role, or relevant education in lieu of experience
• Basic proficiency with computer applications, including MS Office products (Excel, Word, PowerPoint)
• Ability to follow established processes and work instructions with guidance
• Willingness to adapt to changing priorities, tools, and processes
• Demonstrated reliability and consistency in attendance and work output