Client Liaison for Benefits Administration

Job Summary

A company is looking for a Client Liaison - Direct Client Services.

Key Responsibilities:

• Serve as the primary escalation point for employee benefit-related issues
• Collaborate closely with the client's internal benefits team and vendor-aligned contacts
• Support Annual Enrollment activities and assist executives with their benefit enrollments as needed

Qualifications:

• Strong background in client services, benefits administration, and employee support
• Prior experience with benefits platforms
• Ability to represent the company professionally in client-facing meetings and presentations
• Comfortable working independently and managing a range of ongoing issues and priorities
• Ability to anticipate needs, follow up proactively, and work effectively with internal and external teams