Client Manager

Job Summary

A company is looking for a Client Manager to oversee employer relationships and drive product engagement.

Key Responsibilities

• Manage a portfolio of high-priority client accounts and build relationships with global stakeholders
• Conduct regular account meetings and partner with clients to define custom program strategies
• Utilize data insights to guide decision-making and drive client engagement and success metrics

Required Qualifications

• 6+ years of experience managing client relationships in B2B tech, preferably in employer benefits or healthcare
• Proven track record of achieving high retention, adoption, and expansion metrics
• Fluency in English; additional languages are a plus
• Strong analytical skills with experience using tools like Salesforce and Gainsight
• Passion for customer success and commitment to improving healthcare outcomes