Client Manager

Job Summary

Managing multiple client accounts, the full-time remote Client Manager will oversee relationship management, develop retention strategies, and coordinate client services while ensuring client satisfaction and driving product expansion.

Key responsibilities

• Act as the primary client interface, managing accounts and ensuring client satisfaction with Teladoc services
• Develop and implement strategies for client retention and product expansion, including contract renewals
• Coordinate with internal teams to resolve client inquiries and manage project statuses effectively

Required qualifications

• 3-5 years of experience in healthcare client management and sales
• Proven sales record with a strong understanding of client success metrics
• Proficiency in MS Word, Excel, PowerPoint, Project, and Salesforce
• Exceptional relationship-building and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously