Client Manager

Job Summary

To drive revenue growth and manage key client relationships, the remote Client Manager will oversee account management, business development, and sales initiatives for the Self-Service content product while collaborating with cross-functional teams to align strategies with business goals.

Key responsibilities

• Oversee retention and growth of key accounts by fostering strong client relationships and identifying upsell and cross-sell opportunities
• Identify and pursue new business opportunities to drive market expansion and revenue growth for the Self-Service content business
• Monitor and analyze sales performance metrics and client satisfaction data to inform strategic decisions and optimize business processes

Required qualifications

• Proven experience in account management, business development, and sales roles
• Strong strategic thinking with the ability to translate business objectives into actionable plans
• Exceptional interpersonal and communication skills, with a track record of building strong client relationships
• Fluency in English, both spoken and written
• Results-oriented with a focus on achieving and exceeding revenue targets