Client Manager

Job Summary

Driving business growth remotely, the full-time Client Manager will build and nurture high-value post-sales relationships with prominent brands and institutions across the Americas, acting as a strategic advisor to align client objectives with KUDO's language accessibility solutions.

Key responsibilities

• Cultivate relationships with key decision-makers, positioning KUDO as a trusted partner in achieving business goals
• Own the renewal and upsell process, developing account growth strategies to maximize revenue potential
• Lead the onboarding process for new clients, ensuring a smooth transition and rapid adoption of KUDO's solutions

Required qualifications

• 5+ years of experience in the technology industry with a focus on driving revenue growth and customer success
• Strong business acumen with experience managing high-value enterprise accounts and strategic account expansion
• Exceptional communication and negotiation skills to influence decision-makers effectively
• Bachelor's degree required; advanced degrees or certifications in business, technology, or related fields are a plus
• Fluency in English is required; proficiency in Spanish or French is a valuable asset