Client Manager
Job Summary
Managing client relationships within the Parcel Division, the full-time Client Manager will oversee customer service operations and ensure client satisfaction in a remote setting.
Key responsibilities
- Develop and maintain strong relationships with clients to drive satisfaction and retention
- Coordinate customer service initiatives and resolve client issues effectively
- Analyze client feedback and implement improvements to service delivery
Required qualifications
- Bachelor's degree in business, management, or a related field
- Proven experience in client management or customer service roles
- Strong understanding of the parcel industry and logistics
- Ability to work independently in a remote environment
- Proficiency in customer relationship management (CRM) software
Complete Job Description
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