Client Manager

Job Summary

Managing day-to-day client relationships, the full-time remote Client Manager will ensure the integrity of service delivery across assigned accounts, translating strategies into actionable steps and monitoring campaign progress.

Key responsibilities

• Own day-to-day client management as the primary point of contact for assigned accounts
• Manage deliverables and timelines across campaigns, ensuring clarity and accountability among teams
• Proactively identify and escalate delivery risks while maintaining clear client communications

Required qualifications

• 4+ years of experience in client services, account management, or project management within an agency or marketing environment
• Demonstrated ability to manage multiple campaigns with competing timelines and dependencies
• Strong experience in translating strategic direction into actionable deliverables for internal teams
• Proven problem-solving skills with the ability to identify and escalate delivery risks early
• Experience guiding or mentoring junior team members is preferred