Client Onboarding Manager

Job Summary

A company is looking for a Client Onboarding Manager to manage the onboarding experience for healthcare clients.

Key Responsibilities

• Develop and execute customized onboarding launch plans for new and expansion clients
• Lead client-facing discussions with RCM executives and technical stakeholders
• Configure and implement solutions within the platform and conduct workflow testing and optimization

Required Qualifications

• Bachelor's degree in business, healthcare, or a related field
• 4+ years of experience in onboarding, customer success, account management, or a similar client-facing role
• Experience with complex healthcare software integrations (e.g., Epic or other EHR systems)
• Strong understanding of provider workflows and the insurance ecosystem
• Data-driven mindset with the ability to translate insights into actionable strategies