Client Onboarding Specialist

Job Summary

A company is looking for a Client Onboarding Specialist to lead the onboarding of new clients and ensure a smooth transition onto their platform.

Key Responsibilities

• Serve as the primary point of contact for assigned new client onboardings
• Plan, coordinate, and execute onboarding plans while collaborating with internal teams
• Continuously identify opportunities to improve the onboarding process and enhance the client journey

Required Qualifications

• High school diploma or equivalent required
• Strong organizational skills with the ability to manage multiple onboardings simultaneously
• Client-focused mindset with strong interpersonal abilities
• Knowledge of background screening or similar industries is preferred
• Strong focus on client satisfaction and delivering timely support