Client Operations Associate

Job Summary

A company is looking for a Client Operations Associate to assist in managing relationships with mid-large strategic clients.

Key Responsibilities

• Resolve and execute day-to-day client strategic requests and initiatives
• Collaborate on RFPs and client renewals, managing client reporting demands
• Coordinate client meetings and assist with client strategy and retention efforts

Required Qualifications

• Associate or bachelor's degree
• 3+ years of experience in a client management capacity
• Advanced proficiency in MS Word, Excel, PowerPoint, and Salesforce
• Knowledge of Teladoc and/or Livongo products and the healthcare industry
• Strong dedication to managing a high volume of client requests