Client Operations Coordinator

Job Summary

Managing the operational details of the client lifecycle, the full-time Client Operations Coordinator will ensure seamless transitions from sales to project kickoff while working remotely and handling contracts, billing, and client communication.

Key responsibilities:

• Coordinate contracts, signatures, and billing processes while overseeing renewals and subscription changes
• Administer Salesforce opportunities and maintain accurate project documentation across departments
• Facilitate client-facing communication related to contracts, renewals, and next steps to ensure a smooth experience

Required qualifications:

• Experience in project management within a technology or professional services environment
• Proficiency with CRM systems, contract management tools, and billing platforms
• Strong organizational skills with a focus on detail and accuracy in managing documentation
• Ability to prioritize and manage multiple projects with tight deadlines
• Demonstrated ability to build positive relationships across teams and with clients