Client Operations Lead

Job Summary

A company is looking for a Client Operations Lead to manage client relationships and optimize pharmacy operations.

Key Responsibilities

• Own a portfolio of health center clients, serving as their primary contact for 340B referral capture
• Lead client implementations and manage timelines, ensuring successful project execution
• Analyze client data to identify trends and provide actionable recommendations for performance improvement

Required Qualifications

• Experience in client management or operations roles, preferably in healthcare or pharmacy
• Strong understanding of 340B program and referral capture processes
• Proven ability to lead projects and manage multiple stakeholders effectively
• Analytical skills to interpret data and translate insights into actionable strategies
• Ability to collaborate with internal teams to enhance client solutions and drive growth