Client Operations Leader

Job Summary

A company is looking for a Client Operations Leader.

Key Responsibilities

• Establish and maintain a governance model aligned with client expectations
• Ensure data integrity and accurate reporting within NCR systems while monitoring SLA performance
• Resolve billing disputes and manage AR invoices, optimizing call pack usage

Required Qualifications

• High school diploma or technical/vocational certification
• 3-5 years of relevant experience, preferably in NCR Services
• Proficiency in Microsoft Office, especially Excel
• Flexibility to work non-standard business hours as needed
• Experience across NCR Lines of Business is preferred