Client Operations Manager

Job Summary

A company is looking for a Manager, Client Operations.

Key Responsibilities

• Manage internal coordination and communication for external client requests and issues
• Oversee documentation requests and ensure necessary medical claim documentation is received
• Analyze high dollar and escalated claims while managing client relationships and performance indicators

Requirements and Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred
• 2+ years of experience in the healthcare field, specifically in billing or collections
• 2-4 years of client-facing or customer service experience
• Extensive understanding of insurance payer/provider claims processing
• Strong computer proficiency, particularly in MS Office applications