Client Operations Manager

Job Summary

A company is looking for a Manager, Client Operations.

Key Responsibilities

• Coach, manage, and develop a team of Client Operations Specialists to support sales objectives
• Monitor team progress towards goals and drive process improvement initiatives
• Conduct performance reviews and create training documentation for team members

Required Qualifications

• Bachelor's Degree in a relevant field or 4-7 years of Business to Business Sales or Client Services experience
• 2-4 years of experience in the technical or information technologies industry preferred
• 2-4 years of management experience preferred
• 1-2 years of experience in a sales partnership setting preferred
• Prior experience with CRM software, preferably Salesforce