Client Operations Program Manager

Job Summary

A company is looking for a Client Operations Program Manager.

Key Responsibilities

• Drive execution across Client Operations, ensuring visibility and accountability for cross-functional initiatives
• Lead operational planning and discovery work, translating ambiguous problems into structured proposals and execution plans
• Produce clear status updates and artifacts for senior leadership while managing dependencies across teams

Required Qualifications

• 5+ years in program management, strategic operations, or business operations
• Experience in a Series B/C SaaS or operationally complex environment preferred
• Proven track record of driving cross-functional initiatives from discovery to delivery
• Proficiency in tools like Notion, Linear, Salesforce, and Omni Analytics
• Active use of AI tools for drafting, synthesis, research, and automation