Client Operations Representative

Job Summary

To support client workflows, the full-time Client Operations Representative will manage accounts receivable, oversee issue resolution, and act as the primary contact for clients in a 100% remote environment.

Key responsibilities:

• Proactively manage aging accounts and ensure timely follow-ups on account statuses
• Monitor client collections, report discrepancies, and maintain accurate documentation for assigned clients
• Deliver client-specific reports and ensure compliance with data collection and auditing activities

Required qualifications:

• GED/High School Diploma or equivalent
• 2+ years of experience in analytical thinking and problem-solving
• 3+ years of clerical experience with strong organizational skills
• 2+ years of experience in a healthcare-related environment
• Proficiency in Windows-based systems and Microsoft Office products