Client Operations Representative
Job Summary
To ensure the quality and efficiency of client workflows, the full-time Client Operations Representative will manage accounts receivable, oversee daily planning, and resolve client issues while working remotely.
Key responsibilities
- Proactively manage aging accounts and ensure timely follow-ups using account status tools
- Monitor client collections, identify discrepancies, and communicate with management and IT for resolution
- Deliver client-specific reports and maintain accurate Wiki documentation for assigned clients
Required qualifications
- GED/High School Diploma or equivalent
- 2+ years of experience in analytical thinking and problem-solving
- 3+ years of clerical experience with strong organizational skills
- 2+ years of experience in a healthcare-related environment
- Proficiency in Windows-based systems and Microsoft Office products
Complete Job Description
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