Client Operations Services Head

Job Summary

Leading end-to-end project execution, the full-time Services Head-Client Operations will manage P2R transformation initiatives, drive stakeholder engagement, and ensure successful service rollout while working remotely from anywhere in the US.

Key responsibilities:

• Drive project management for US rollout, including planning, RAID management, and governance meetings
• Lead domain-focused initiatives such as buy channel optimization and PO accuracy improvements
• Serve as the primary onsite liaison with stakeholders across various functions to ensure alignment and readiness

Required qualifications:

• Bachelor's Degree in any career stream
• At least 14 years of relevant experience; 12 years if holding a master's degree
• Strong program and project management expertise, preferably with PMP or Prince2 certification
• Deep knowledge of SAP Ariba Guided Buying and procurement operating models
• Proven experience leading multi-tower procurement transitions