Client Operations Specialist
Job Summary
Providing service to clients and brokers in a remote environment, the full-time Client Operations Specialist will manage client implementation, renewals, and problem resolution while ensuring high levels of client satisfaction.
Key responsibilities
- Implement new and renewing clients by determining group structure, entering data, and issuing welcome notifications
- Analyze customer requirements and collaborate with the account team to provide recommendations for structure and billing
- Research and resolve inquiries from clients and brokers, ensuring accurate group billing and compliance with data integrity policies
Required qualifications
- Two to four years of Customer Service or Account Service experience
- Proficiency in MS Office applications
- Strong organization and time management skills
- Ability to type at least 35 words per minute
- Experience in managing multiple tasks in a remote work environment
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 48,944 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
