Client Performance Manager

Job Summary

A company is looking for a Client Performance Manager.

Key Responsibilities

• Ensure adherence to client service instructions and monitor client reserves
• Conduct client-specific operational audits and monitor compliance
• Resolve client issues by collaborating with Quality and Operations staff

Required Qualifications

• Bachelor's degree from an accredited college or university preferred
• Eight years of related experience, including five years in claims management and two years in auditing
• One year of continuous service with the company is preferred
• Thorough knowledge of claims management practices and procedures
• PC literate, including proficiency in Microsoft Office products