Client Performance Manager

Job Summary

A company is looking for a Client Performance Manager.

Key Responsibilities

• Review reserve and settlement requests as per client instructions
• Maintain continuous communication with customers to ensure service expectations are met
• Collaborate with internal teams to develop claim solutions and deliver presentations

Required Qualifications, Training, and Education

• Bachelor's degree or equivalent education and business experience
• Minimum of 5 years of experience in claims management or supervision
• Experience in Bill Review is required
• Knowledge of claims processes and related services
• Completion of all relevant product training modules