Client Program Specialist

Job Summary

Supporting managed-service programs for gas distribution utilities, the full-time Client Program Specialist will coordinate schedules and deliverables, monitor program performance, and serve as the primary operational contact for service providers, with opportunities for remote work.

Key Responsibilities

• Serve as the primary day-to-day point of contact for service providers, coordinating schedules and ensuring compliance with operating standards
• Track program status, flag issues, and escalate to the Client Program Manager with recommended next steps
• Run and maintain reports and dashboards, performing QA/QC on operational data for accuracy before customer delivery

Required Qualifications

• Bachelor's degree in business, engineering, analytics, operations, or a related field, plus 2+ years of experience in data analysis, project coordination, or operations
• Strong analytical skills with confidence in handling large, complex datasets
• Proficiency in Microsoft Office, particularly advanced Excel skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience engaging directly with external service providers and customers