Client Registration Assistant

Job Summary

A company is looking for a Client Registration Assistant.

Key Responsibilities

• Act as the first point of contact for patients, obtaining key demographic and health-related information
• Register patients in the system and direct them to appropriate clinicians
• Monitor biometric alerts and conduct follow-up customer service feedback surveys

Required Qualifications

• High School Diploma minimum; office administration or medical office administration certificate preferred
• Previous experience in customer service or a call center environment preferred
• Ability to handle upset patients and de-escalate stressful situations
• Must provide a clear criminal background check
• Comfortable working in a fast-paced environment with flexible scheduling availability