Client Registration Assistant

Job Summary

Client Registration Assistant, a full-time entry-level position working remotely, responsible for registering patients, obtaining key demographics, and directing calls to healthcare professionals.

Key Responsibilities

• Serve as the first point of contact for patients, registering them and obtaining necessary demographic information
• Direct calls to appropriate healthcare providers and assist with appointment bookings
• Monitor patient biometric alerts and conduct follow-up customer service surveys

Required Qualifications

• High School Diploma required; medical office administration certification is an asset
• Previous experience in customer service or a call center environment preferred
• Ability to handle sensitive medical situations and maintain a calm demeanor
• Experience with computers and software programs is necessary
• Must provide a clear criminal background check