Client Reimbursement Advocacy Supervisor

Job Summary

A company is looking for a Supervisor, Client Reimbursement Advocacy.

Key Responsibilities

• Train Advocates to ensure successful outcomes on pre and post service negotiations
• Respond to inquiries from management, providers, and members to ensure a smooth experience
• Monitor employee productivity and provide coaching, while managing escalated inquiries

Required Qualifications

• High School Diploma or GED required
• Bachelor's degree in Business or Healthcare Administration preferred
• Minimum of 3 years of healthcare, health insurance, or customer service experience
• Minimum 1 year of supervisory experience
• Experience in billing, insurance, healthcare, or legal environments preferred