Client Relations Specialist

Job Summary

A company is looking for a Client Relations Specialist responsible for investigating client issues and collaborating with the sales team for resolutions.

Key Responsibilities:

• Investigate and resolve client issues
• Organize and manage client issues in ReporterBase and SalesForce
• Track client complaints and generate data to identify problems

Required Qualifications:

• Bachelor's degree and/or a minimum of 3 years in a customer-service environment
• Basic understanding of finance-related functions
• Working knowledge of Microsoft Office programs
• Experience with SalesForce is preferred