Client Relations Specialist

Job Summary

To support and manage client relationships, the full-time Client Relations Specialist will serve as a key point of contact for clients, overseeing onboarding, account activity, and relationship growth while working remotely.

Key Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring timely communication and service delivery
• Support client onboarding and implementation activities, coordinating with various internal departments
• Identify opportunities for account growth and assist in upselling services to enhance client partnerships

Required Qualifications

• 3-5+ years of experience in client relations, account management, or a similar client-facing role
• Experience in healthcare services, call center operations, or outsourced services is strongly preferred
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously
• Proficiency in Microsoft Office Suite and experience using CRM systems, preferably HubSpot
• Familiarity with AI-powered tools and a willingness to learn emerging technologies that support operational efficiency