Client Relations Specialist
Job Summary
To enhance client engagement, the full-time Client Relations Specialist will manage client accounts, ensure satisfaction through regular communication, and coordinate service delivery in a fully remote environment.
Key responsibilities
- Serve as the primary point of contact for assigned client accounts following contract execution
- Conduct regular client check-ins to ensure satisfaction and discuss upcoming needs
- Coordinate scheduling of consulting engagements, trainings, and contracted services with internal departments
Required qualifications
- At least three years of professional experience in account management, client support, or a related field
- Associate degree and/or progress towards a Bachelor's degree
- Confident, proficient user of MS Office Suite and Zoom
- Adept at rapidly learning new software systems
- Strong interpersonal skills with the ability to build rapport with executive-level clients
Complete Job Description
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