Client Relations Support Associate

Job Summary

To support Home Health and Hospice services, the full-time Client Relations Support Associate will process physician orders, manage documentation delivery, and maintain client information to ensure quality customer service in a remote work environment.

Key responsibilities

• Process approved physician orders and manage documentation requiring signatures
• Promote the organization's products and services while maintaining strong client relationships
• Complete and submit required documentation accurately and in a timely manner

Required qualifications

• High School diploma or equivalent
• Minimum of two years customer service experience
• Minimum of one year of medical office-related experience preferred
• Ability to maintain confidentiality of HIPAA protected health information
• Must reside in one of the approved remote worker states