Client Relationship Manager

Job Summary

A company is looking for a Client Relationship Manager (Remote).

Key Responsibilities

• Act as the primary point of contact for client HR staff, addressing service questions and providing timely responses
• Document, track, coordinate, and resolve client inquiries while communicating results back to clients
• Build and maintain strong relationships with clients, serving as a trusted advisor and subject matter expert

Required Qualifications

• High School Diploma or GED
• 3 years of experience in sales, sales support, implementation, benefit administration, or customer service
• Experience in a sales administration role is preferred
• Proficiency with Microsoft Word and Excel; basic knowledge of PowerPoint preferred
• Knowledge of employee benefits issues and relevant legislation