Client Relationship Manager

Job Summary

A company is looking for a Client Manager to drive business growth through post-sales relationships.

Key Responsibilities

• Cultivate relationships with key decision-makers and address client needs to drive satisfaction and loyalty
• Own the renewal and upsell process, developing strategies to maximize revenue potential
• Lead the onboarding process for new clients and monitor performance metrics to provide actionable insights

Required Qualifications

• 5+ years of experience in the technology industry with a focus on revenue growth and customer success
• Strong business acumen with experience managing high-value enterprise accounts
• Natural relationship builder with the ability to influence decision-makers
• Bachelor's degree required; advanced degrees or certifications are a plus
• Fluency in English required; proficiency in Spanish or French is a valuable asset