Client Relationship Manager

Job Summary

A company is looking for a Client Relationship Manager.

Key Responsibilities

• Lead client-facing teams and mentor Relationship Specialists to ensure high service standards
• Resolve client issues and facilitate communication to address concerns effectively
• Build and maintain relationships with key stakeholders to promote client engagement and retention

Required Qualifications

• Bachelor's Degree from an accredited institution
• 5+ years of account management experience, focusing on client relationship management
• Experience in Benefits Administration preferred
• Intermediate to advanced Microsoft Excel skills preferred
• Strong understanding of HIPAA regulations and compliance best practices