Client Relationship Manager

Job Summary

A company is looking for a Client Relationship Manager (Revenue Cycle Management).

Key Responsibilities

• Manage customer satisfaction and serve as the primary point of contact for clients
• Resolve client issues by coordinating with appropriate staff and maintaining communication
• Identify sales opportunities and assist in the client retention process

Required Qualifications

• Bachelor's degree or higher, or equivalent combination of education and experience
• At least 5 years of experience in client relationship management, preferably in healthcare
• Proficient in using computer applications related to payment posting and A/R follow-up
• Ability to work effectively in a remote environment and maintain strong customer service focus
• Experience with HIPAA compliance and understanding of healthcare industry standards