Client Relationship Manager

Job Summary

Managing a portfolio of servicing clients, the full-time Client Relationship Manager will oversee client relationships, coordinate servicing operations, and drive operational excellence in a remote environment.

Key Responsibilities

• Serve as the primary point of contact for an assigned portfolio of servicing clients and business partners
• Build and maintain strong client relationships through proactive communication and operational support
• Lead servicing oversight activities, including issue resolution and operational escalations

Required Qualifications

• Bachelor's degree in Business, Finance, Operations, or a related field preferred
• 5+ years of experience in loan servicing, client management, or related financial services
• Prior experience in a client-facing servicing or operational management role strongly preferred
• Experience managing or coordinating servicing transfers preferred
• Manufactured housing or consumer finance experience is a plus