Client Relationship Manager (Healthcare)

Job Summary

A company is looking for a Client Relationship Manager (Revenue Cycle Management/Healthcare).

Key Responsibilities

• Manage customer satisfaction and serve as the primary point of contact for clients
• Handle customer inquiries and facilitate resolutions by coordinating with appropriate staff members
• Identify sales opportunities and assist in managing client relationships to ensure retention and satisfaction

Required Qualifications

• BA or BS degree; Master's degree or relevant certifications preferred
• Minimum of 5 years of experience in client relationship management, preferably in healthcare
• Proficient in using computer applications for payment posting and A/R follow-up
• Ability to work remotely and maintain effective communication in a virtual environment
• Strong organizational skills and a commitment to customer service