Client Retention Specialist

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Wed, Jul 30, 2025

Job Category: Administrative

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Education Level: Some College, Bachelors

Job Summary

A company is looking for a Client Retention Specialist (Remote).

Key Responsibilities:

Educate clients about the financial hardship debt program and its benefits
Empathize and deescalate upset clients, addressing their financial concerns
Navigate the CRM system to manage client information and interactions effectively

Required Qualifications:

Experience in retention, sales, or collections
High school diploma or equivalent; Associate's or Bachelor's degree is a plus
Ability to work in a fast-paced environment with high call volumes
Resilient and calm under pressure
Proficient with CRM systems and technology

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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