Client Service Analyst

Job Summary

A company is looking for a Client Service Analyst.

Key Responsibilities

• Analyze and post electronic client files, ensuring accuracy in enrollments and terminations
• Respond to call center escalations and troubleshoot errors related to client service issues
• Communicate with insurance carriers to maintain eligibility and document client processing procedures

Required Qualifications

• Bachelor's Degree preferred
• Experience in Health and Wellness Benefit Administration
• Proficient in Microsoft Excel
• Ability to interface professionally with clients and carriers
• Experience with project management tools for tracking tasks and issues