Client Service Analyst

Job Summary

A company is looking for a Client Service Analyst who will analyze electronic client files to ensure accuracy in enrollments, terminations, and system data.

Key Responsibilities

• Analyze and post electronic client files, including imports and exports, while following processing procedures
• Respond to call center escalations and manage client service questions and issues
• Communicate with insurance carriers to maintain eligibility and document client processing procedures

Required Qualifications

• Bachelor's Degree preferred
• Experience in Health and Wellness Benefit Administration
• Proficiency in Microsoft Excel