Client Service Analyst

Job Summary

A company is looking for a Client Service Analyst to ensure client satisfaction through service excellence and collaboration.

Key Responsibilities

• Act as the primary contact for clients regarding service-related requests and issues
• Engage with clients in a consultative manner to manage content deliverables
• Provide report creation and editing services while ensuring on-time quality deliverables

Required Qualifications

• 1+ years of relevant experience
• Demonstrated ability to learn and utilize various software, including MS Excel
• Experience in marketing and/or sales with a Consumer Packaged Goods (CPG) company
• Bachelor's degree preferred in business, analytics, data, or technology
• Strong project management and process skills