Client Service Analyst

Job Summary

Client Service Analyst works full-time analyzing electronic client files to ensure the accuracy of enrollments, terminations, and system data.

Key Responsibilities

• Analyze and process electronic client files, including imports and exports, ensuring accuracy and compliance
• Respond to client service inquiries and escalations, providing timely resolutions and updates
• Document and update client processing procedures while maintaining internal system data integrity

Required Qualifications

• Bachelor's Degree preferred
• Experience in Health and Wellness Benefit Administration
• Proficient in Microsoft Excel
• Ability to interface professionally with clients and carriers
• Experience with project management tools for tracking open items